Privacy Policy

Effective Date: 15 February 2026
Website: https://tribe9.co.nz
Business Name: Tribe9 Computers

Introduction

We are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020 and the European Union General Data Protection Regulation (GDPR), where applicable.

This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit our website, subscribe to our newsletter, or engage with our services.

If you are located in the European Economic Area (EEA), the United Kingdom or another jurisdiction with similar data protection laws, additional rights may apply to you as outlined below.

1. Who We Are

Tribe9 Computers is the data controller responsible for your personal information collected through this website and newsletter.

Contact details:
Email: ask@tribe9.nz
Phone: 0225552224
Address: 5 Te Arawa Place, Welcome Bay, Tauranga

2. Personal Information We Collect

We may collect the following information:

Information you provide directly

• Name
• Email address
• Phone number
• Company name
• Job title
• Any information submitted via contact forms
• Subscription preferences

Information collected automatically

• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of visits
• Referring website
• Cookie identifiers

3. Lawful Basis for Processing (GDPR)

Where GDPR applies, we process personal data on one or more of the following lawful bases:

Consent
Where you subscribe to our newsletter or opt in to receive communications.

Legitimate Interests
To operate, secure and improve our website and services, provided those interests are not overridden by your rights.

Contractual Necessity
Where processing is necessary to respond to enquiries or provide contracted services.

Legal Obligation
Where required by law.

You may withdraw consent at any time.

4. How We Use Your Information

We use personal information to:

• Provide and improve our website
• Respond to enquiries
• Send newsletters and business updates
• Share relevant IT and security insights
• Maintain system security
• Analyse website usage
• Comply with legal obligations

We do not sell or rent personal information.

5. Newsletter Communications

If you subscribe to our newsletter:

• We will use your email address to send periodic updates
• You may unsubscribe at any time using the unsubscribe link
• We may use a third party email service provider to manage distribution

Marketing communications are only sent with your consent or where otherwise permitted by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Analyse traffic and usage patterns
• Enhance user experience

Where required by law, we will request your consent before placing non essential cookies.

You can manage cookie preferences through your browser settings.

7. Data Sharing

We may share personal information with:

• Website hosting providers
• Email marketing platforms
• IT support and security providers
• Analytics providers
• Legal or regulatory authorities where required

All service providers are required to process data securely and in accordance with applicable data protection laws.

8. International Data Transfers

Your information may be stored or processed outside New Zealand or the European Economic Area.

Where data is transferred internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Transfers to countries deemed to provide adequate protection
• Contractual obligations requiring data protection compliance

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Meet legal and regulatory obligations
• Resolve disputes

Newsletter subscriber data is retained until you unsubscribe or request deletion.

10. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access your personal information
• Request correction

If GDPR applies, you also have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us using the details provided above.

11. Data Security

We implement appropriate technical and organisational measures to protect personal information from:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

While we take reasonable steps to protect your information, no internet transmission is completely secure.

12. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date.

14. Complaints

If you have concerns about how your personal information is handled, please contact us first.

You may also contact:

Office of the Privacy Commissioner (New Zealand)
www.privacy.org.nz

If GDPR applies, you may lodge a complaint with your local data protection authority in the EU or UK.